Diamond Contractor Elite

Royal River Heat Pumps has always proudly been a part of Mitsubishi Electric’s Diamond Contractor system. The system began 23 years ago to help homeowners ensure they are getting qualified installers. Mitsubishi defines diamond contractors as, “independent dealers with the highest level of accreditation, training, and hands-on expertise who have invested time to professionally develop their craft at one of Mitsubishi Electric’sRed and Gray Elite DC, stacked approved training centers.”

The Diamond Contractor system has grown to be made up of more than 3,000 of the nation’s best Mitsubishi installers. Though having so many contractors is exciting, it has become difficult for homeowners to decide whom to work with. To help solve this problem Mitsubishi Electric Cooling & Heating has launched a tiered diamond contractor program.

The program consists of three levels of achievement: Diamond Contractor, Diamond Contractor Preferred and Diamond Contractor Elite. Mitsubishi determines what level a contractor is placed in based on the number of systems a contractor has purchased alongside five key performance indicators – marketing, training, service, sales and customer satisfaction.

Royal River Heat Pumps is proud to announce that we have been recognized as Diamond Contractor Elite. With over 30 years of HVAC experience on our team and continued support for crew members who wish to further their HVAC education, we pride ourselves in the exceptional training of our employees. Every member of the Royal River Heat Pumps team seeks to provide outstanding service and customer satisfaction. Our office staff works closely with our marketing partners to create all of our advertising, resulting in creative and very successful advertising campaigns.

Royal River Heat Pumps is truly honored to be an elite diamond contractor. We are excited to continue to support homeowners in their exploration of how a heat pump can be a good fit for them and are thankful that Mitsubishi Electric Cooling & Heating is supporting us every step of the way!



Some information sourced from Mitsubishi Electric Cooling & Heating


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