11/2/2022: Royal River just installed a heat pump in our home. From obtaining an estimate to installation, they were prompt and stayed on schedule. Additionally, unlike other vendors when providing a quote, they provided all installation options such as using a remote thermostat (critical for me) and the availability of an app to control the heat pump from away through wifi (a convenience that I desired). Pricewise, they were marginally more expensive than another vendor but the quality of service and the completeness of the quote made the few extra dollars well worth it.