4/21/2021: I cannot recommend Royal River Heat Pumps highly enough. We built and moved into a new home Fall, 2020. Our aim was to build an energy efficient, low maintenance home. Our contractor recommended a Heat Pump system for our heating needs and recommended Royal River. I was highly skeptical of a heat pump system. Royal River was great, patient and willing to spend plenty of time explaining and demonstrating the systems. Scott Libby was very professional, answered all my questions and adjusted the design to meet our needs. Much of my hesitation was based upon simply being unfamiliar with today’s heat pump systems and their capacities. Royal River installed our system from the ground up and we have come through our 1st Maine winter. I have never been warmer inside a home than I was this past winter with the heat pump system. We do not have a secondary heating system but for a gas fireplace used for “ambience”. The heat pumps more than sustained us very comfortably. In addition, the air quality is noticeably cleaner. I cannot say enough good things about the system (Mitsubishi) or Royal River Heat Pumps. And I have never been motivated to write a Google review before. This product and this company have earned it – both terrific.

4/21/2021: Your staff was wonderful. A great experience and I will highly recommend your company to any of my neighbors who may be looking for a heat pump.

4/20/21: Showed up on time, did a very professional job, and left the work site tidy and neat.

4/20/2021: Royal River Heat Pumps did a great job! The technicians did an excellent job of installing a hybrid hot water heat pump. There were very professional and were very accommodating to our needs. The process of getting a quote and scheduling the install was smooth as silk. I am very happy with their service and would definitely recommend them for your heat pump needs.

4/16/2021: Thank you for the outstanding service! I want to especially point out how professional and efficient your team of installers were during the installation of the heat pumps. From the beginning with Adam, through final installation with Troy, Justin, Josh and Mike, all work was performed with the utmost care and respect for the property and the customer. I will certainly use your name when discussing heating/cooling options with friends and family.

4/14/2021: I want to say that your teams have been just wonderful to work with. Steve dropped by Monday Am to review with the installation team the various issue that we had talked about. He was absolutely wonderful to work with.

The three installers were fabulous. They were polite, hard working, and very helpful with the many questions that I had for them. The installation met and exceeded all of our expectations.

Aly was so helpful in handling our various schedule changes due to other issues that were going on in our world. She was wonderful to work with.

We really appreciated the professional and friendly people that we dealt with during this installation.

Please thank them all for us.

Thank you…. Thank you …. Thank you

4/5/2021: I wanted to thank and commend the crew who did the work at my home today. They were polite, efficient, clean and prompt. This being my second install, I am pleased again with the work. Please let Scott know the work was fantastic.

3/18/2021: I endorse all of the positive things said by others about Royal River. Professional, Informative, On time, Good team work. They went the extra mile in providing follow up maintenance advice and arranging for the applicable rebate. Visiting their headquarters I was impressed with the team spirit and competence I sensed everywhere – a sign of good management. In the first week my two heating units feel good but its too early to assess the cost benefits.

3/15/21: Royal River was extraordinary. We had a heat inverter installed, and the installation was beautifully done. These are real professionals. I cannot recommend them highly enough.