This is the way a business should run! Completely professional from first phone call. Excellent sales/site reviewer and very friendly, helpful staff. The installers arrived promptly and were gone within 3 hours. They worked in very frigid weather and were cheerful! Add neat, knowledgeable and pleasant. They helped move anything in their way and even shoveled some snow! I'm hard to please but was impressed with this work. Would definitely recommend them and/or use them again. Can't speak for their prices because I was impressed enough not to be concerned. As for the heat pump itself, still getting used to it but I feel confident that there will be easy access to help if I need it. Kudos.

4/1/2023: Had our heat pumps installed, we are very satisfied with work and professionalism! They worked in a blizzard, got the work done efficiently and without a complaint! The work and operating the system were explained thoroughly

I would highly recommend using this company for all your heat pump requirements - from new installs to service. Their customer service is second to none, their employees are professional, courteous, with outstanding work ethics. They recently completed installing three new units in my home. They showed up on time and when they said they would. They threated my home with care and cleaned up behind themselves. They made sure to explain the system operation in great detail and that I was satisfied and all my questions were answered. It was refreshing to find a business that truly cared about their customer.

They were professional, they worked really hard, they kept their commitment when they said they were going to be here, they did a great job for us! They let me stand and watch them and explained what they were doing and what it does, it was pretty educational for me!

I highly recommend Royal River Heat Pumps For your heating/cooling needs. Their level of professionalism, knowledge and safety is second to none. This was the second time we used RRHP and couldn’t be happier with the product.