We are very pleased with the heat pump so far. We can’t say enough about how effective and efficient your installers are. Rick, Mike and Sam were very easy to work with and left the worksite neat and clean. They, plus Larry, are excellent ambassadors for Royal River Heat Pumps.

3/14/2023: We could not be more pleased with our new heat pumps from Royal River. From the very first phone call to Jay's tutorial we were so impressed. The quality of work from our installation team was next to none...highly skilled, thorough and conscientious. Royal River also took care of the rebate process with Efficiency Maine which was so helpful. I would highly recommend making that call.

8/24/21 Positive: Responsiveness
The entire team at Royal River Heat Pumps are amazing and highly recommended! The complete process including the initial site visit, comprehensive quotation, professional installation crew, and follow-up on the Efficiency Maine rebate, was absolutely great! We were fortunate enough to get the new heat pump and inverters installed ahead of the original schedule just before the heat wave the second week of August which we were very grateful to RRHP making this happen! Thank you so much! John and Catherine B.

8/2/2021: Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had Chris out for deep cleaning our 3 zone heat pumps. Chris was thorough, professional, and very knowledgeable. We had our system installed by a different contractor, who also did the cleaning services till now. I can earnestly say the cleaning and system maintenance that Chris did far exceeded our expectations. Chris is an excellent and diligent employee - Thank you Chris!!! cheers, John

We would highly recommend Royal River Heat Pumps! We recently moved into a house that had an existing heat pump from Royal River Heat Pumps. We were so happy with it that we decided to have a second pump installed. This company goes above and beyond from consultation, installation, to follow up, Royal River Heat Pumps knows how to run a business and make their clients happy. They really want you to love the product that you've purchased.

The other nice thing that they do is handle all the paperwork for the Energy Efficiency Maine rebate. It was great receiving the rebate check in the mail a couple of weeks later! We suffered through a cold winter last year not wanting to turn up the heat too high since we were going through oil so quickly, but this year we're nice and warm and our heating costs have definitely gone down. Looking forward to the air conditioning aspect of the heat pump this summer!