I would highly recommend using this company for all your heat pump requirements - from new installs to service. Their customer service is second to none, their employees are professional, courteous, with outstanding work ethics. They recently completed installing three new units in my home. They showed up on time and when they said they would. They threated my home with care and cleaned up behind themselves. They made sure to explain the system operation in great detail and that I was satisfied and all my questions were answered. It was refreshing to find a business that truly cared about their customer.

2/8/2022: Everyone at Royal River made for a great business experience that was flawless from beginning to the end. I am very happy with the system that I have and would recommend Royal River to anyone looking to have heat pumps installed. Thanks to the crew at Royal River

2/2/2022: Coldest night of the year and we are warm! Royal River Heat Pumps installed two units earlier this week. Three vehicles, six guys and lots of equipment arrived right on time Monday morning and by the end of the afternoon the installations were complete. Professional, friendly, courteous and very knowledgeable crew - outstanding crew! Everyone was proficient, thorough and made sure we were all set before they left the job site. I highly recommend the company, the crew and staff and the product.

Our experience with Royal River has been very satisfying. Everyone that we dealt with has been totally professional and very capable. During the initial visit with the engineer he listened to what our goals were and then gave us his advice and recommendations as to what needed to be done. We had two wall mounted heat pumps installed back in 2017 and everything has worked out very well. The installers are great and really pay attention to detail. This past fall we got rid of our monitor heater and wanted to put a floor model heat pump in the corner where the monitor was. Once again the whole process went very well. It was a challenging location for this heat pump but they sent the service technician out a couple times to advise us on the best way to run the unit in order to get the heat out of the corner and into the room. It has been working out great for us and we are totally satisfied. I would highly recommend Royal River. Our experience with them has top notch.

3/15/21: Royal River was extraordinary. We had a heat inverter installed, and the installation was beautifully done. These are real professionals. I cannot recommend them highly enough.