08/15/2021: I just need to add to the long list of satisfied customers. We had a very unique need for creative thinking for our install. Royal River was the obvious choice of all bids we sought out and, WOW, did they live up to the task. Took quite a bit of engineering design with a combo of part vented system and mini-split system. An unbelievable experience from beginning to end! As they say, the proof is in the pudding, and when it gets hot with oppressive humidity... this system is perfect! My wife and I are big believers in the concept of success starts from the top! Scott, the owner, was involved right from the beginning because of the unique design needed. From initial contact to office to install, Scott's staff is 2nd to none. You would not even know they were here, they are so clean and efficient! Even the Royal River TV ads are true! Great company and we can't recommend Royal River LOUD ENOUGH!

9/8/2022: The professional and courteous crew showed up and set to work right away. Excellent quality of workmanship and pride in their work yielded a beautiful installation. The Mitsubishi unit they installed is the quietest and best performing A/C I've ever seen. They took the time to make sure everything was done right and were still done by mid-day. I recommend them to anyone who wants an efficient heat pump installed. Thanks, RRHP!!!

Update! My wife and I love our heat pump so much we got a second for the upstairs. Big thanks to Larry and all the crew who did a superb job on installing our Mitsubishi. I tell everyone I know to go and talk to RRHP and have them design a solution for your needs. Our upstairs is now warm and comfortable even when it's below 0 outside. Heat Pumps work really well in the winter too, not just for cooling folks!

Had a wonderful experience working with Royal River Heat Pumps!  From scheduling, estimate to install day and customer service for our warranty and rebate, everyone was great to work with.  With COVID, the guys who came on site were very respectful and wore masks whenever in our home.  They worked quickly and efficiently, installing 2 indoor and outdoor units in about 7 hours!

Special kudos to the gentleman working inside as he was very meticulous about cleaning up (I think he even cleaned some things that were not his mess!).  It has been a couple days now and being in our home is so comfortable.  The temperature reads exactly what we set the units to in each area NO HUMIDITY!  The 2 units cover our entire first floor!  I wish we had done this a long time ago!  Thank you so much Royal River!

I want to let you know how pleased I was with your crew that installed the heat pumps; Very professional & super nice. My golden retriever inserted himself into the crew for the day. They were so good to him. I am pleased with the heat pumps.

 

2/8/2022: Everyone at Royal River made for a great business experience that was flawless from beginning to the end. I am very happy with the system that I have and would recommend Royal River to anyone looking to have heat pumps installed. Thanks to the crew at Royal River